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MACARTHUR CENTER                        757-627-6000
www.shopmacarthur.com
300 Monticello Avenue, Norfolk, VA  23510
From Williamsburg, Hampton, Newport News and Virginia Beach, take exit 10 from I-264 West.  From Portsmouth, Suffolk, Chesapeake and North Carolina Outerbanks, take exit 9 from I-264.

GENERAL DESCRIPTION:  One million square foot urban marketplace includes 18-screen cinema, 600 seat food court, over 70 new-to-the-market retailers and 80 other retail favorites.  Located in the heart of downtown Norfolk, just a few blocks from the historic harbor.

PARKING:  Accessible parking spaces at all of the 22 entrances.    Nearby ramps well marked.  RV parking available in south garage.  Valet parking available all hours.

ENTRANCES:  22 entrances throughout the facility.   Automatic doors.

PUBLIC REST ROOMS:  On first and 3rd levels, corner of food court.  Available without steps.  Doors 35 in. wide.  Turns to enter.  Accessible stalls are 37 in. wide with handrails.  19 in. toilet seat height, 11 in. between commode and wall.  Sink height 34 in.  Wrapped pipes.  Rest rooms identified by raised figures with pants or skirt on the door to designate men or women.  There is a help intercom located in restroom - press button for “help” written in braille.  Unisex and/or companion assisted rest room available.

ELEVATOR:  Eight in shopping center, 9 in parking garages.  Serve all levels.  Buttons in braille, recessed and raised.  Doors stay open 10 seconds.  Audible floor change signal.  Intercom and security cameras.

PUBLIC TELEPHONE:  18 accessible phones in mall.  Numbers recessed.   TTY phone located at first and third level entrances.

SPECIAL SERVICES:  Maps or brochures available.  Accessible seating areas throughout.  Directories of stores available.  Motorized and standard wheelchairs available at Customer Service and at valet parking entrance.  Customer Service offers “Helping Host” assisted shopping.  Call 757-627-6000 for details.

FOOD AND BEVERAGE FACILITIES:  Located throughout mall.  Tables for customers in wheelchairs.  Table height 31 in at food court. 

 

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