MICROTEL INN 757-249-8355
Fax: 757-249-8874 www.microtelinn.com
501 Operations Drive, Newport News, VA 23602
From interstate 64, (East or Westbound) take exit 255A, merge onto Jefferson Ave., go to 2nd stoplight, turn right (Operations Drive) hotel is located one block down and on the right.
PARKING: 4 designated accessible parking spaces. Located hotel entrance - front of building. Parking space 9 ft. wide. Accessible aisle 8 ft. wide. Nearby ramps well marked.
ENTRANCE: In front of building. 1 exterior step, 4 in. high. Ramps provided. 2 glass entry doors, 36 in. wide, easily open out with clearly marked metal pull handle located 36 in. above floor.
FACILITIES: Lowered drinking fountains. Luggage handling available. Signage printed in contrasting colors with raised lettering. Assistive Listening Systems available. Increased wattage lighting in guest rooms.
PUBLIC REST ROOMS: In lobby. Available without steps. Doors 36 in. wide, open in. No turns to enter. Handrails. 12 in. between commode and wall. Sink height 32 in. Wrapped pipes. Accessible stall checked regularly for obstructions. Unisex or companion assisted rest rooms available.
ELEVATOR: Located lobby. Serves all levels. Door width 42 in. Control buttons 42 in. high. Elevator car is 48 in. by 60 in. Buttons in braille and raised. Door stays open 30 seconds. Audible floor change signal.
ACCOMMODATIONS: 5 wheelchair accessible rooms, located on 3 floors, each with 1 or 2 queen-size beds on frames with no obstruction beneath. Cots available. 60 inch circular clearspace in room and in bath. Bathroom door is 36 in. wide. Grab bar in tub. Roll-in showers. Hand held shower heads. Sink 32 in. high. Wrapped pipes. Handrail with the toilet. Wheelchair can be parked beside the toilet for a lateral transfer (32 in. min.) Room numbers with braille and raised markings. Smoke alarm with flashing light. TTY. Phone flasher, knock light. Closed captioned TV. Lever handles on doors. Closet rods wheelchair height. Lowered peep holes, thermostats and light switches. Extended drapery rod pulls.
STAFF TRAINING: Front office staff and front desk personnel trained to serve guests using wheelchairs, guests having mobility, visual, or hearing impairments. Training program includes resource materials, role play and written examinations several hours bi-annually.
SAFETY PROCEDURES: All logged guests are called upon in an emergency and assisted as needed. Also provide TTY equipment upon request, with training as needed.
ADDITIONAL INFORMATION: Continental breakfast, ample accessible rooms with preferred parking spaces, remote control TV's with free HBO, CNN and ESPN, airport shuttle, adjoining rooms available, telephone service with data ports and voice mail, kids free with parents, iron/board in all rooms, security on site daily, check-in 3:00 PM, check-out noon, room services by the Outback Steakhouse and ten restaurants in close proximity to the hotel.
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