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Roanoke Regional Airport

5202 Aviation Drive, N.W., Roanoke, VA 24012

PARKING: 26 wheelchair accessible parking spaces at least 96 inches wide.  

FACILITIES:  Escalator and elevator. Signage in contrasting colors.

PUBLIC REST ROOMS: Located under stairs on first floor, on concourse (2nd level) and down hall on right at top of stairs before security check-point. No steps. Doors are 34-in. wide, and open in. Turns to enter. Accessible stalls have 32-in. wide doors opening out, handrails. 19-in. toilet seat height, and 8-in. between commode and wall. Sink height is 34-in. Sensor controlled sinks and flushing. Pipes are wrapped. Accessible stall checked regularly for obstructions.

PHONES:  Wheelchair accessible public phones, amplified public phone and TTY available at public phones.

FOOD AND BEVERAGE:  Restaurant and lounge. 21 tables in restaurant and 13 in lounge, 29-in. height with 48-in. aisles.

GIFT SHOP:  Aisles 48-in. wide, and counters are 38-in. high. Clerks assist customers with special needs. Aisles clear of temporary displays.  

PROCEDURES:  Each airline has procedures for tickets, luggage, boarding and exiting and wheelchairs available for persons with mobility disabilities. Sky caps are available for assistance.

AIRPORT SECURITY PROCEDURES:  If a person has a mobility disability or uses a wheelchair, security personnel will use a hand wand. Security personnel will assist customers with visual disabilities in placing luggage on the x-ray unit. Airport personnel will use a hand wand as an alternative to the metal detector. Customers with hearing disabilities have ample signage explaining procedures. Link to the TSA for latest security regulation updates.

Download a TSA notification card to assist the Transportation Security Officers during the screening process to discreetly provide information about your medical condition, device or disability. No one is exempt from screening. 

Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

norfolk airport: the world is boardiing

ADDITIONAL INFORMATION: Airport has non-smoking areas available.  Luggage handling is also available. 

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